Here, we offer FREE Shipping globally. If, for any reason, you are not completely satisfied with your purchase, we will gladly accept your return on most items for a refund within 30 days (PLEASE NOTE: items with security tags must be returned within 5 days) of the delivery date. PLEASE NOTE: We will NOT accept items if security tag is removed or tampered with in any way.
GUIDELINES
- Returned items must be in new condition. We will not accept returns if there is evidence that your purchase has been worn outdoors. Please try on sneakers on a carpeted surface to ensure fit. We will gladly provide a refund if you are not satisfied.
- The original packaging and all accessories must be returned with your purchase. If item includes security tag, it must not be cut or tampered with in any way to be eligible for return.
- Please pack the items you received, and all accessories inside original shipping box. Returns without the original box, using the shoebox as a shipping box, or missing accessories will not be accepted.
- Defective products will be accepted for exchange only.
We will only exchange defective products within 30 days of the delivery date. After 30 days, the damage will be considered normal wear and tear.
RETURNS FOR REFUNDS
To return products for a refund, please contact us by email for a return authorization address.
Return Shipping Charges: We and you are responsible for 50% return shipping charges. If you believe an error was made in your order, please contact Customer Service.
Please allow 30 business days for us to receive and process your returned merchandise. Please allow as much as two billing cycles for the credit to appear on your credit card statement. We recommend using an insured parcel service (i.e. UPS or USPS or DHL) for all returns.
*FREE Shipping only applies to orders shipped to a valid address globally. FREE Shipping is not available for shipments to APO/FPO addresses, P.O. boxes.